Warranty & support
We’ve got you covered.
Every ORIBIX product comes with a 6-month warranty and a local team ready to help.
Manuals
X1 user manual (PDF) ↓Returns & warranty policy
What’s covered and how returns work for Takealot and Amazon orders.
Read the policy →How a warranty claim works
1
Get in touch
Email hi@oribix.co.za with your order number and a short video or photo of the problem.
2
We take a look
Our team checks it and often solves it on the spot.
3
Repair, replace or refund
If it’s a manufacturing defect within 6 months, we sort it out.